Contact information

Have a question about your order, our products, or our guarantees? We're here to help.

Email: support@ohmstandard.com

Our team responds within 1–2 business days, Monday–Friday.

For the fastest help, please include your order number (found in your confirmation email) and a short description of what you need.

Common requests we can help with:

  • Order status and tracking
  • Returns and refunds (covered by our 90-Night Guarantee)
  • Conductivity Guarantee claims
  • Product questions and grounding setup help

Before you email, you may find a quick answer on our FAQ page — many common questions are covered there.