Contact information
Have a question about your order, our products, or our guarantees? We're here to help.
Email: support@ohmstandard.com
Our team responds within 1–2 business days, Monday–Friday.
For the fastest help, please include your order number (found in your confirmation email) and a short description of what you need.
Common requests we can help with:
- Order status and tracking
- Returns and refunds (covered by our 90-Night Guarantee)
- Conductivity Guarantee claims
- Product questions and grounding setup help
Before you email, you may find a quick answer on our FAQ page — many common questions are covered there.